Holiday Inn Express Hotel & Suites Petersburg/Dinwiddie, an IHG Hotel

The property was great. Booking. Com not so. I specifically noted in my booking info that I was traveling with a dog. Arrived at hotel to find NO PET signs. Fortunately for an astute night manager she saw my husband was handicap and the dog provided him with assistance. Booking.com misrepresented the policy and needs to fix their website representation. I'm now waiting for confirmation of pet policy from the hotel I booked and paid for on booking.com on my return trip. Can't say I would recommend or use booking.com again.

HI-Express is a brand we trusted to be Top Quality and so it was EXCEPT very very expensive. We'll go back to upgraded Red Roof Inns and Super 8's to have a nice stay for a decent price.

Location and convenience

The staff was welcoming and very friendly. I the room was very clean. Check in time as at 3PM I was able to check in at 1:30PM. Breakfast was delicious they had a full spread. I went to a concert at VSU it was 10 minutes for the college and then I went to The croakers spot to eat and that was 10 min away from the hotel. It was the perfect location.

O I'm going through a divorce & needed to get out of marital home, this was closer to my place of work & so I chose it to stay. Overall I was satisfied.